00:00
So when it comes to
interacting with your patients
and their family members,
I think the most useful
personality trait
for a nurse practitioner to have
is just openness and
a lack of judgment.
00:10
I think it's really easy
to walk into that situation
and say like,
"Well, this is what I would do."
This is what I think is best.
00:15
But really, at the end of the day,
that's not what you're there to do.
00:20
And if you go into it with a general
spirit of just wanting to help them,
lay it all on the
table, and then find out
how you can meet them
where they're at,
people are going to be really
honest with you and share
why they can't do what
maybe you recommended
or that you're going to
learn a lot more about
what they're really facing,
which can even lead you down into
other paths of their healthcare
that they didn't share
with you outright
because maybe they were embarrassed
or they didn't even
think it was an issue.
00:48
And you're going to get
a much better picture
of their health overall,
just by being really
open, non judgmental,
and making them realize that kind
of whatever they bring to you
is staying in that room.
It's not going anywhere.
00:59
And even if they don't do what
you say you're not mad at them,
you're just kind of there to
help them navigate the process.