00:01
Hello and welcome.
00:02
This module will focus on the plan risk
management process and the PMBOK
guide. It's one of the many planning
processes that produces
an individual management plan.
00:13
We've seen many of these already.
00:16
And therefore, the difficulty is low.
00:18
There are some new concepts to introduce to
you around risk and uncertainty.
00:22
So memorization is ranked as medium and exam
importance is
also ranked as medium.
00:30
The particular domain task that this process
helps us understand
better is Planning Task 10.
00:39
Which says develop the risk management plan
by
identifying, analyzing and prioritizing
project risks
and defining risk response strategies in
order to manage
uncertainty and opportunity throughout the
project lifecycle.
00:59
The key theme of the plan risk management
process is to
anticipate and plan for uncertainty in the
project with a risk management
plan. All good project management starts
with a good plan.
01:14
This is the plan to give us good risk
management as part of our project.
01:20
Just before we go on to the inputs, tools
and techniques and outputs, let's cover a few
of the basic concepts about risk management.
01:29
It can be slightly difficult or tough to get
your head around some of the concepts and
the whole of the risk management knowledge
area.
01:37
So if you don't currently do a lot of risk
management in the projects you've been
working on, pay particular attention to this
module.
01:46
The whole concept of risk management or
uncertainty management will feature in the
exam in quite a few different ways.
01:52
You'll see uncertainty and planning for
uncertainty and contingency reserves
and qualitative analysis and quantitative
analysis and communicating all
of this to stakeholders.
02:04
So look out for risk management and many
different forms in the exam.
02:09
One of the key things about effective risk
management, it's always about planning and
being proactive wherever possible.
02:17
Yes, we've got some strategies for reactive
risk management, but given the
opportunity, we're always going to try and
be proactive with dealing with risk.
02:26
So give the section a little extra attention
if you don't normally deal with risk
management in your projects.
02:35
Things you need to know, though, when it
comes to risk management, most people
automatically think of bad risks that
negatively affect the project.
02:45
But risk simply means uncertainty.
02:48
In fact, uncertainty is a very good synonym
for risk.
02:53
So in addition to the bad risks that can
negatively affect the project, there are good
risks that can positively affect the
project.
03:01
There is the risk that you'll come in under
budget.
03:04
There is the risk that you'll exceed client
expectations.
03:07
There is the risk that you'll have no
downtime as a result of health and safety.
03:12
These are all good risks.
03:15
And you should plan to take advantage of
those in just the same way you plan
to avoid or mitigate the bad risks.
03:24
So remember that for the exam, there are
good and there are bad
risks and risk just relates to uncertainty.
03:34
So let's take a look at the inputs that we
might find useful in the development of our
risk management plan.
03:40
The first input is, of course, our project
management plan and all of its subsidiary
plans, documents and baselines because risk
can occur at any point
in the project. We can have risk related to
project scope,
time, cost, quality, human resources,
procurement.
03:58
Any other area of the project can be
impacted by risk.
04:03
So we want all of those other parts of our
project management plan so we can examine
them and see where uncertainty has been
highlighted.
04:12
Given that this is an initial planning
process, will probably find the project
charter to be useful as well.
04:19
Remember, it's the document that approves
our project and appoints the
project manager.
04:25
It's an output from the developed project
charter process, but one of the other
things that will probably find in the
project charter is a description of
known uncertainty or risk at that initiating
point in the
project. We'll also want our stakeholder
register, which is an
output from the identify stakeholders
process, because it's going to tell us who
the stakeholders are and we can go talk with
them about their perceptions of
uncertainty, what their particular tolerance
for risk is on the project and
how they would like to see risks managed on
the project.
05:04
We might also want some enterprise
environmental factors, particularly
government regulations or industry
regulations, about how risks are to be
managed and addressed.
05:15
Organizational process assets such as our
project management methodology,
specifically the parts of it relating to
risk such as a blank risk
register may be useful to us here as well.
05:29
So all of the inputs are useful to us.
05:34
But the other aspects of the project
management plan, as I've already said, will
provide guidance for the development of the
risk management plan, especially around the
level of detail and format, because if your
project management plans at
the stage are still on their first
iteration, that indicates a very, very high
level uncertainty about planning in many
parts of the project.
05:57
And as I've already said, the Project
Charter will describe the high level risks
known at the time of project initiation, and
the stakeholder register allows you to
contact stakeholders and talk to them about
their perceived risks, their level of risk
tolerance and their expectations about what
risk management should be like on
your project. The particular tools and
techniques that we can
apply if useful to those inputs, our
analytical
techniques, well, analytical techniques just
means any way you can analyze
any of those documents you were looking at
as inputs and you can look for trends or you
can do any sort of analysis on them.
06:36
And you'll use that analysis to help you
develop a comprehensive and accepted
risk management plan reflecting the level of
risk tolerance in your
organization. Now, keep an eye out for risk
tolerance.
06:50
Every organization has a different level of
risk tolerance.
06:54
Some organizations accept a lot of risk.
06:57
Some organizations are risk adverse.
07:00
The amount of risk tolerance that your
organization has had will dictate
the level of planning and the level of risk
management work on your project.
07:11
Another tool and technique that you may
choose to use is the expert judgment.
07:15
Remember, it's the tool and technique that
we see most throughout the PMBOK guide,
recognizing that you are an expert.
07:22
Your project team members are experts.
07:24
The project sponsor is an expert.
07:26
The client is an expert.
07:28
You may also choose to bring in professional
risk management experts at this
point to help you develop your risk
management plan.
07:36
And you may choose to use meetings to
facilitate discussion around
the development of your risk management plan
with those experts and any other stakeholders
that need to be involved.
07:49
So remember, analytical techniques are just
any
way you can take a look at all of those
documents.
07:58
The project management plans, the project
charters the stakeholder register and
determine risk tolerances and the risk
cultures.
08:05
And of course, you'll probably also want to
look at lessons learned from previous
projects. One of the most valuable things we
could do is to take a look at how previous
projects manage risks.
08:16
Did they underestimate risks?
Did they overestimate risks?
Were their responses appropriate?
Was the level of planning appropriate for
the level of risk tolerance or risk
culture? So do go looking for lessons
learned, particularly for good
risk management processes.
08:34
There's just a single output from this
process, and that is the risk management
plan. And as we know, all project management
starts with
good planning.
08:44
The risk management plan is going to provide
guidance to us on how we complete
those other four planning activities and our
single monitoring and
controlling activities.
08:56
So that's what we want to use it for.
08:57
So it has to be detailed enough to allow us
to do that.
09:03
So we create our risk management plan as the
sole output from this process.
09:09
The risk management plan will then become an
input into the next planning processes,
and of course, we'll always make sure that
our particular approach to risk management
reflects the level of risk tolerance or risk
avoidance of our
project or our organization.
09:29
Another thing, though, that the risk
management plan may include is a risk
breakdown structure we may put into it the
decomposition
of all of our risk categories.
09:41
Like all the other breakdown structures
mentioned in the Bot guide, that's the work
breakdown structure, the organization
breakdown structure and the resource
breakdown structure.
09:51
The risk breakdown structure is a graphical
decomposition of a high
level concept and in this case, down into
separate risk categories.
10:01
It doesn't identify individual risks that
comes later, but it
does give us the categories which will go
looking for.
10:11
So it uses categories and subcategories, and
it may include
some references to particular areas of
risks, but not specific risks
themselves. And one of its key purposes is
to function as a
reminder of the many sources from which
risks may arise on our
project. So the use of a risk breakdown
structure starts
our planning processes, but don't confuse it
with the other RBS the
resource breakdown structure mentioned in
the PMBOK guide.
10:43
Here's an example of a very generic type of
risk breakdown structure.
10:48
And on this project, the first level of
categories we've identified a
technical, external, organizational and
project management
categories. And then we've broken each of
those down into
subcategories of potential risk.
11:03
So under project management, you can see
we've highlighted estimating
planning controlling and communication as
potential
subcategories. We can then go on to use
these
categories to look for and think about and
brainstorm
individual risks that may occur in each of
those categories.
11:26
So that's the benefit of the risk breakdown
structure, helping us gain a full
understanding of all of the possible risks
that may occur on our
project. So in summary, the plan risk
management
process is the process that develops the
risk management plan,
and as we know, that plan is going to
provide guidance to us for all of our other
risk management work, and it will also
develop for us our risk breakdown
structure. Thank you very much.
11:56
This has been an introduction and an
overview to the plan risk management process
and the PMBOK guide.