00:07
Do you have any digital nomad friends?
I've been asking this question a lot
recently, and sometimes people ask me back,
"What is a digital nomad?" At that point you
can easily explain that it is someone who has
a digital business model and lives a nomadic
lifestyle.
00:24
So the prototype would be someone who lives
in Thailand and works digitally as a
designer, programmer, or tax accountant
while sitting on the beach, at a hotel, or
anywhere. People who can work from anywhere
and at any time are an extreme example of the
new working environment.
00:42
At the same time, it has a significant
impact on you, your company, and your
employees, because an increasing number of
individuals now desire this independence, at
least temporarily, within an organization.
00:56
They then state, "I would like to work from
home," "I would like to take a three-month
sabbatical," or "I simply want to be able to
combine work and travel to some extent." So
this is a forerunner, a trend that we are
already seeing in many businesses.
01:11
It's not even about living entirely
independently somewhere in Asia.
01:15
It is about having certain values, which are
prescribed by this community, by this
movement. It's about freedom and
self-determination, about time management,
and about the questions of how I want to
live, how I want to work, where I want to
work, and where I want to live.
01:33
You can be certain that all of this has an
impact on your business.
01:37
If you're sitting in your office when an
employee walks in and says, "I want to work
remotely - I want to start working remotely
by tomorrow," you've got a problem.
01:46
As a result, we need to think about how we
may address this problem right now, which is
why I used a fake example to find out how we
can possibly diffuse this situation.
01:59
The first question is, "How do we want to
work in the future?" The employee walks into
your office and declares, "Starting
tomorrow, I no longer want to live in Paris."
This is where I work, but I wish to relocate
to Lisbon." The question is, how do we want
to go about doing this?
Will they have to come to Paris every two
weeks for a short visit because it's half the
week? Is there a specific number of hours
that must be worked?
So the question is, how do we want to work
remote in the future?
The second question is, what types of work
can genuinely be done remotely?
How about communication?
What about other departments and coworkers,
whose processes and structures can
theoretically be remote, and which cannot?
Where do we need to make adjustments?
On a higher level, we could question, "How
do we define remote work?" What exactly is
"remote work"? Was the employee already done
working if they were sitting in Lisbon and
had a work accident during their lunch
break?
Did they take four hours off to sleep on the
beach before returning to work after sunset?
This is not always specified.
03:08
We must consider these issues, particularly
you as a manager.
03:15
When we think about remote work, we should
think about it on different levels, and here
are three levels for you to consider: It is
about technological, structural, and attitude
levels. Let's start with the technology
level and ask ourselves, "What tools do we
actually need?" Which software would be
beneficial to us?
Which apps do we require as a group?
And, of course, we need a digital
infrastructure to ensure that everything
works well, and we should not forget about
data security, privacy, VPN, anti-virus, and
so on. In terms of structure, former O2 CEO
Thorsten Dirks said in 2006,
"When you digitalize a shitty process, then
you have a shitty digital process," and that
pretty much sums it up, because we often
care about technology but not structures, and
if we want remote work, we need to think
about which processes and structures we need
to digitalize.
04:17
Is this wise? Isn't this clever?
What are the obstacles to remote work?
We will surely consider how to avoid a silo
mentality so that the greater vision does not
prevent remote work.
04:33
The attitude spectrum is extremely diverse.
04:37
I would begin by asking myself how we want
to function as a team, but also how we will
handle the inevitable problems that will
arise.
04:45
How can we continuously adapt the framework
circumstances of remote work to new daily
challenges? How will we communicate as a
group?
As a manager, you may ask yourself, "How do
I communicate with my employees?" How can I
evaluate - evaluate them?
How can I lead a team from a distance?
Another question is, how can I manage
technically skilled employees?
That is a relatively simple task.
05:10
But how do I manage employees who aren't
technically savvy?
How am I going to bring them all together?
How can we progress together?
Finally, you could wonder, what about the
problem of privacy - data security?
How can I ensure that my staff do not
connect to a public Wi-Fi network and
essentially expose company data to any
amateur hacker?
We require a certain level of awareness for
this - security should be enjoyable, and this
will be part of your responsibilities.
05:40
In addition to this tremendously wonderful
development, there may be a minor bad
component, given that we can be accessed
from anywhere.
05:48
No matter where we are or what time it is,
your staff may read emails at 10:00 p.m.
05:53
to begin a new project at 11:00 p.m.
05:55
and end work at 1:00 a.m.
06:00
As a result, some of them are more anxious,
some are burnt out, and so on.
06:06
That implies you should plan ahead of time
to prevent it, sensitize, and coach your
employees so that it doesn't happen in the
first place.
06:13
This is something we must learn.
06:15
This is something we can learn - it's part
of the journey.