00:04
Hi. I'm sure you remember last lesson, but
just in case, let's recap
the logical process of scope planning.
00:12
First we analyze the available information
on the project scope.
00:17
Then we gather detailed requirements and
expectations.
00:20
And finally, we document the scope.
00:24
Simple enough, but now we're going to have a
low level look at this process.
00:29
So the first step, the project manager
analyzes the high level information from the
project goal and scope gained from the
initiation stage.
00:38
These come from sources like the project
charter, discussions with the sponsor, client
and stakeholders and other project
communications.
00:46
The next step is for the project manager to
gather detailed requirements and
expectations. This stage involves dealing
with the stakeholders, the ones
who started and approved the project.
00:57
Sponsors and senior managers, usually.
01:00
And of course, the ones who benefit from or
are impacted by the project, such as external
parties and departments within the
organization.
01:08
They are a reliable source of information on
scope.
01:11
If the project manager asks the right
questions.
01:15
The meetings and workshops the project
manager planned are utilised here.
01:19
Remember, getting this information can be
difficult as these tasks are
often non straightforward tasks.
01:26
This is where a project manager's personal
skills and persistence are essential
throughout this task.
01:33
A project manager may find discrepancies in
the expectations of different stakeholders.
01:39
For example, a senior manager for laboratory
wants the sales team to have a
new computer software to aid their daily
work, so expects this enhancement to be part
of the scope. The goal of the project is to
improve the sales, right?
However, new software for the sales
department is not part of the scope
here. Time and budget to do that are not
forecasted.
02:02
And from the triple constraint, you know
what implications that will have.
02:06
The project manager needs to adjust the
senior managers expectations to avoid wrongly
expanding the scope.
02:13
The pressure is on.
02:16
The more experienced a project manager, the
more detailed the scope will be.
02:21
Of course, things will be missed and
mistakes made, but the fewer, the better.
02:26
And the more information a project manager
gets out of the stakeholders, then the less
likely big mistakes will occur.
02:34
Once the scope is as detailed as it can be,
the final step is for the project
manager to officially document it using a
scope statement.
02:42
A sample is in the resources for this
lesson, although usually the project
management office uses a standard template.
02:51
Think of the scope statement as a formal
contract between the project manager and
other stakeholders.
02:56
It can be used as proof of what the project
manager has and hasn't committed to
do. So as explained, the
purpose of the scope statement is to
formalize the scope.
03:09
Its format, however, is not user friendly
when it comes to the practical planning with
timelines, actions and owners which will
follow.
03:17
This is where the project manager needs to
perform another exercise of structuring the
scope. Create a work breakdown structure.
03:27
In the breakdown structure, the project
manager starts with the goal and breaks down
the project work into deliverables or
packages.
03:35
This is called a workstream and it breaks
down until the work package is an
appropriate size to be given to one person.
03:43
Then, for an even more user friendly
experience, they create a list
with all these activities.
03:49
An activity list which details the person or
people or
department responsible for the task or
activity and they are referred to
as the owner.
04:00
Please note we've just seen three documents
that have the same information but are
represented differently.
04:07
Scope statement is formal.
04:10
The work breakdown structure is a handy
segregation of the different types of work or
workstreams and the activity list is the
skeleton of the project plan, the
document everyone can refer to.
04:23
But hold on. We haven't mentioned how long
these tasks should take,
which luckily is the basis for our next
task, where we will detail
the timelines and schedules of activities.
04:35
Join us next lesson.
04:36
And together we'll go through how to do
this.
04:39
See you there.